FAQ
SHIPPING
Please allow 3-5 business days for all orders. If something is a pre-order it usually takes 5-7 business days.
After your package is dropped off at USPS, it usually takes another 3-5 business days to arrive depending on where you live. All packages are mailed through USPS and once the package leaves my hands there are no guarantees that your package will arrive on a certain day.
RETURNS
Returns/exchanges are not accepted unless the item you received is broken/damaged upon arrival. A photo of the broken/damaged item must be submitted at the email below within 72 hours of the item being delivered by USPS.
If you have any questions, concerns, or problems regarding your jewelry or clay cutters, please email me your inquiries + order number at sundayhazenj@gmail.com or use the contact button in the top bar menu.
CLAY EARRING CARE + INFO
Polymer clay is super lightweight and extremely durable, however, it should not be bent or it could snap.
Earrings should not be worn in water, and should be stored in a cool dark place. If anything gets on your earrings, you can use a q-tip or damp towel with a small amount of rubbing alcohol to remove.
All earrings are handmade by me with polymer clay. Because they are made by hand, please expect and allow slight imperfections and differences in each pair of earrings.
Body Butter Policy